Privacy Policy

This Privacy Policy describes how www.travellin-lite.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

At Travellin’ Lite, accessible from www.travellin-lite.com.au, is wholly owned by Marrang Pty Ltd, a limited liability company incorporated in Australia. One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Travellin’ Lite and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at support@travellin-lite.com.au, putting the words “PRIVACY POLICY MATTER” in the Subject Line of the email.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information Collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of Collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  • Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: We do not share any personal information.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal details), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our payment processors – Stripe and PayPal to process your order securely.

Customer support information

  • Examples of Personal Information collected: name, email address, purchase order details, sufficient information to process the support request.
  • Purpose of collection:to provide customer support.
  • Source of collection:collected from you.
  • Disclosure for a business purpose: We may share a limited amount of personal information with manufacturers and wholesalers of the product to expedite the resolution of the customer support request.

Subscription Information

We invite our readers to subscribe to our website to receive information on updated material covering buying guides, gear reviews, itineraries and general posts; subject to the following:

  • we will only collect minimal information to uniquely identify a subscriber – first name and email address;
  • we will never share, sell or disclose this information to any third party;
  • the subscriber data repository is held on a secure server and access is only available to the Administrators of this website;
  • a subscriber may unsubscribe at any time, and a clear mechanism is available for them to do so.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Marrang Pty Ltd’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Marrang Pty Ltd needs to perform a contract with you
  • You have given Marrang Pty Ltd permission to do so
  • Processing your personal information is in Marrang Pty Ltd legitimate interests
  • Marrang Pty Ltd needs to comply with the law

Marrang Pty Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

Travellin’ Lite follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for the broad analysis of trends, administering the site, tracking users’ movement on the website, and gathering high-level demographic information.

Cookies and Web Beacons

Like any other website, Travellin’ Lite uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customising our web page content based on visitors’ browser type and/or other information. 

Our Advertising Partners

From time to time we may put advertisements on our website for affiliate/commercial gain. Some of these advertisers on our site may use cookies and web beacons.  Each of our advertising partners has their own Privacy Policy for their policies on user data.

Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Travellin’ Lite, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Travellin’ Lite has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Travellin’ Lite’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Travellin’ Lite does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Travellin’ Lite. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: support@travellin-lite.com.au, putting the words “PRIVACY POLICY MATTER”  in the Subject Line of the email.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.

Last updated: March 2021